Insights • Microlearning

Using Microlearning for Stand-Alone Training

By Carla Torgerson and Sue Iannone — May 4, 2022

Using Microlearning for Stand-Alone Training

In previous blogs, we've discussed how microlearning can be used to prepare learners for learning events, and to reinforce learning after events. But microlearning can also stand alone — as the primary training delivery method for certain types of content and learning needs.

Key Benefits of Stand-Alone Microlearning

Microlearning for stand-alone training offers the standard advantages of elearning plus some unique benefits:

  • Asynchronous access — learners engage whenever convenient
  • Self-paced progression tailored to individual needs
  • Accessible via mobile devices or computers
  • Maximizes flexibility and minimizes disruption to each learner's work day
  • Enhanced retention through spaced repetition versus single lengthy sessions

Practical Example: Call Center Training

Traditional training approaches create operational challenges for call centers:

  • Requires scheduling multiple sessions to maintain call coverage
  • Disruptive to operations and employee schedules
  • One-and-done format reduces retention

The microlearning solution divides content into 4–5 discrete modules covering:

  • Overview and product definition
  • Features and benefits
  • Customer engagement strategies
  • Frequently asked questions

Employees complete brief 10-minute learning breaks individually, avoiding operational disruption while supporting better information retention through distributed learning over time.

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