Insights • Microlearning
Using Microlearning for Stand-Alone Training
By Carla Torgerson and Sue Iannone — May 4, 2022
In previous blogs, we've discussed how microlearning can be used to prepare learners for learning events, and to reinforce learning after events. But microlearning can also stand alone — as the primary training delivery method for certain types of content and learning needs.
Key Benefits of Stand-Alone Microlearning
Microlearning for stand-alone training offers the standard advantages of elearning plus some unique benefits:
- Asynchronous access — learners engage whenever convenient
- Self-paced progression tailored to individual needs
- Accessible via mobile devices or computers
- Maximizes flexibility and minimizes disruption to each learner's work day
- Enhanced retention through spaced repetition versus single lengthy sessions
Practical Example: Call Center Training
Traditional training approaches create operational challenges for call centers:
- Requires scheduling multiple sessions to maintain call coverage
- Disruptive to operations and employee schedules
- One-and-done format reduces retention
The microlearning solution divides content into 4–5 discrete modules covering:
- Overview and product definition
- Features and benefits
- Customer engagement strategies
- Frequently asked questions
Employees complete brief 10-minute learning breaks individually, avoiding operational disruption while supporting better information retention through distributed learning over time.